Amazon is making waves again with its firm stance on remote work. In a recent all-hands meeting, AWS CEO Matt Garman defended the company’s decision to enforce a five-day-per-week office mandate, a policy that’s causing ripples among employees who are comfortable working from home. Garman’s message was clear: If you don’t like it, you’re free to leave.
During the meeting, Garman claimed that most workers he’s talked to are on board with the policy shift. “Nine out of 10 workers I’ve spoken with support the new policy,” he said, according to a transcript of the meeting. He made it clear, however, that those who disagree with the move don’t have to stick around. “If there are people who just don’t work well in that environment and don’t want to, that’s okay, there are other companies around,” Garman added.
The decision to require in-office work five days a week, set to begin in January, hasn’t been a smooth transition for Amazon’s workforce. Many employees have voiced concerns, arguing that the long commutes and the push to return to the office aren’t backed by solid data. Despite this, Amazon is doubling down on the belief that working together in person is crucial for innovation.
“When we want to really, really innovate on interesting products, I have not seen an ability for us to do that when we’re not in-person,” Garman told the staff. Amazon, which already had a three-day office policy in place, plans to extend it to five days. CEO Andy Jassy announced the change last month, framing it as a way to foster collaboration and connection within the company.
Some employees who haven’t been adhering to the existing policy have faced harsh consequences. Several were reportedly told that they were “voluntarily resigning” and found themselves locked out of company systems.
This marks a tougher stance compared to other tech giants like Google, Meta, and Microsoft, which have stuck to hybrid models that require only two or three days in the office. Amazon, however, is taking a harder line, believing that a full in-office presence is key to maintaining its edge.
For Garman, the three-day policy didn’t yield the results Amazon was hoping for. “I’m actually quite excited about this change,” he said, though he acknowledged that not all employees felt the same. He pointed out that the current arrangement made it difficult for teams to work together effectively. “We didn’t really accomplish anything, like we didn’t get to work together and learn from each other,” Garman remarked.
Amazon has long been known for its strict leadership principles, which are at the core of how the company operates. According to Garman, those principles, such as “disagree and commit,” are harder to practice in a remote environment. “You can’t internalize them by reading them on the website, you really have to experience them day-to-day,” he said. The principle of “disagree and commit,” which encourages employees to voice their opinions but then fully support the final decision, doesn’t translate well to virtual settings, Garman added.
“I don’t know if you guys have tried to disagree via a Chime call,” he joked, referring to Amazon’s internal communication tool. “It’s very hard.”
The push for in-person work has sparked significant debate within Amazon and beyond, with employees pushing back against what they see as an unnecessary return to outdated ways of working. Nevertheless, Garman’s message was firm: Amazon is moving forward with its new five-day office rule, and those who aren’t on board will need to consider other opportunities elsewhere. As the company prepares for the policy’s January rollout, the question remains: Will Amazon’s employees follow suit or seek out other companies that offer more flexible work options?
In the fast-evolving world of tech, where hybrid and remote work have become the norm for many companies, Amazon’s decision to buck the trend could set a new tone for other businesses. For now, though, it’s clear that Amazon is committed to bringing its workforce back into the office, whether employees like it or not.
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